Terms and Conditions

Effective Date: July 14, 2026

These Terms and Conditions govern your access to and use of the websites, content, products, services, coaching programs, communities, events, and digital resources operated by Coach with Tamisha LLC, doing business as Tamisha Souza and Coach With Tamisha (“Company,” “we,” “us,” or “our”).

These Terms apply to coachwithtamisha.com, start.coachwithtamisha.com, related subdomains and landing pages, and the programs and brands operated through them, which may include:

  • Leadership and communication coaching
  • Ethical Sales System for Coaches
  • Spiritual Coaches Network
  • OPEN
  • Come & See Women’s Bible Study
  • Workshops, assessments, memberships, digital products, events, and related resources

By accessing our website, submitting a form, purchasing a product or service, creating an account, joining a community, or participating in an event or program, you agree to these Terms.

When you purchase or participate in a service governed by a separate coaching agreement, membership agreement, order form, checkout policy, or client contract, that agreement will also apply. If there is a conflict, the more specific agreement will control.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase our services or participate in our paid programs.

By using the website or purchasing a service, you represent that the information you provide is accurate and that you are authorized to use the payment method submitted.

2. Educational and Coaching Purposes

Our coaching, programs, content, assessments, resources, conversations, and communities are provided for educational, developmental, informational, and coaching purposes.

They are not a substitute for:

  • Medical treatment
  • Mental-health diagnosis or therapy
  • Crisis intervention
  • Legal advice
  • Financial, tax, accounting, or investment advice
  • Employment or human-resources advice

Tamisha Souza is acting as a coach and educator, not as a physician, therapist, attorney, accountant, financial adviser, or other licensed professional unless expressly stated otherwise.

You remain responsible for your own decisions, actions, business practices, health, relationships, and results.

If you are experiencing a medical or mental-health emergency or are at risk of harming yourself or another person, contact emergency services or an appropriate licensed professional immediately.

3. No Guarantee of Results

We do not guarantee any particular personal, relational, leadership, business, financial, sales, spiritual, or professional outcome.

Results vary based on factors including your participation, decisions, skills, circumstances, effort, implementation, market conditions, relationships, and other factors outside our control.

Testimonials and client stories describe individual experiences. They do not guarantee that you will achieve the same or similar results. The FTC requires endorsements and testimonials used in advertising to be truthful and not misleading.  

Nothing on our website should be interpreted as a promise of income, revenue, clients, promotions, business growth, relationship improvement, healing, or any other specific result.

4. Business and Sales Education Disclaimer

Our business coaching, sales education, scripts, systems, templates, and strategic recommendations are educational tools.

We do not guarantee:

  • A specific number of clients
  • A particular conversion rate
  • Increased income or profit
  • Advertising performance
  • Business viability
  • Regulatory or legal compliance
  • The success of a particular offer, message, funnel, or sales process

You are responsible for evaluating all recommendations and ensuring that your advertising, sales practices, contracts, claims, pricing, financial decisions, and business operations comply with applicable laws and professional standards.

5. Faith-Based Content and Communities

OPEN, Come & See, and other faith-related content or gatherings may include discussion of Christianity, Scripture, Jesus, spiritual beliefs, personal experiences, and questions about faith.

Participation is voluntary. These spaces are intended for discussion, learning, and community and are not a substitute for professional counseling, pastoral care, medical care, or emergency support.

Views expressed by participants do not necessarily represent the Company’s views.

We may establish additional participation or community guidelines to protect respectful dialogue and the safety of participants.

6. Rapid Rewire Method and Personal-Development Practices

Some coaching services may incorporate personal-development, mindset, emotional-regulation, visualization, reflective, or Rapid Rewire Method® practices.

These methods are not presented as medical treatment, psychotherapy, or a cure for any medical or psychological condition.

You are responsible for informing us when a practice feels inappropriate, overwhelming, or outside your personal limits. We may recommend that you pause participation or seek support from a licensed professional when appropriate.

7. Purchases and Payment

Prices are displayed at checkout or stated in a separate proposal, contract, order form, or sales conversation.

By purchasing, you agree to:

  • Pay the stated price
  • Provide accurate billing information
  • Pay all applicable taxes and fees
  • Complete any agreed payment plan
  • Notify us promptly if your payment information changes

Payment plans are a commitment to pay the full purchase price. They are not month-to-month subscriptions unless the offer is expressly described as a recurring membership or subscription.

Failure to use or complete a service does not automatically cancel your payment obligation.

We may suspend access to services, programs, communities, or digital materials when a payment is overdue, declined, reversed, disputed, or otherwise unpaid.

8. Recurring Memberships and Subscriptions

When you purchase a recurring membership or subscription, you authorize us and our payment processor to charge the stated recurring fee until you cancel according to the cancellation process disclosed at purchase.

The price, billing frequency, renewal terms, and cancellation instructions will be displayed at checkout or in the applicable agreement.

You are responsible for canceling before the next billing date if you do not want the subscription to renew.

Federal regulators have emphasized that recurring-payment programs should clearly disclose material terms and obtain appropriate authorization.  

Canceling a membership stops future renewals. Unless otherwise required by law or expressly stated at purchase, it does not create a refund for previous charges.

9. Refunds

Because our services may involve reserved time, personalized preparation, immediate access to intellectual property, digital delivery, and limited capacity, purchases are generally nonrefundable unless a different refund policy is expressly stated at checkout or in a written agreement.

Refund eligibility, when offered, will be governed by the policy attached to the specific product or service.

The following generally do not create an automatic right to a refund:

  • Changing your mind
  • Not attending a session or event
  • Not using the materials
  • Failing to complete a program
  • Dissatisfaction based solely on personal preference
  • Failure to implement the coaching or resources
  • Lack of a particular result
  • Scheduling conflicts
  • Removal for violating these Terms or community standards

Nothing in this section limits any nonwaivable rights you may have under applicable law.

10. Appointments, Rescheduling, and Missed Sessions

Private coaching and consulting sessions must be scheduled through the designated booking process.

Unless a specific agreement states otherwise:

  • At least 24 hours’ notice is required to reschedule
  • Sessions canceled or rescheduled with less than 24 hours’ notice may be forfeited
  • Missed appointments may be treated as used
  • Repeated rescheduling may result in the loss of the session
  • Late arrival does not automatically extend the scheduled end time

We may make reasonable exceptions for genuine emergencies at our discretion.

If we must reschedule a session, we will offer a replacement time.

11. Program and Event Changes

We may reasonably modify:

  • Session dates or times
  • Program schedules
  • Facilitators or guest contributors
  • Delivery platforms
  • Program materials
  • Community features
  • Bonuses
  • The order or presentation of content

We will make reasonable efforts to communicate material changes.

If an entire paid program or service is canceled by us and no reasonable substitute is provided, our liability will generally be limited to the amount paid for the undelivered portion.

12. Digital Products and Account Access

Digital products and program materials are licensed to you for your individual use. They are not sold or transferred to you as unrestricted intellectual property.

You may not:

  • Share your login credentials
  • Give others access to paid materials
  • Copy or redistribute courses, templates, scripts, recordings, or downloads
  • Sell, sublicense, publish, or commercially exploit our materials
  • Upload our materials to shared drives, artificial-intelligence systems, course libraries, or public platforms
  • Remove copyright, trademark, or ownership notices
  • Use our content to create a substantially similar competing product or service

We may revoke access when these Terms are violated.

Unless a specific offer promises lifetime access, access may be available only for the period stated at purchase or while the relevant platform or program remains active.

13. Intellectual Property

Our websites and services may include proprietary:

  • Text
  • Branding
  • Logos
  • Graphics
  • Videos
  • Audio
  • Assessments
  • Coaching frameworks
  • Methods
  • Templates
  • Scripts
  • Sales systems
  • Exercises
  • Workbooks
  • Training materials
  • Program names
  • Course structures
  • Digital downloads

These materials are owned by or licensed to the Company and are protected by applicable intellectual-property laws.

No ownership rights are transferred to you.

You may use materials only for the personal or internal business purpose for which they were provided.

Written permission is required for any reproduction, teaching, adaptation, resale, publication, distribution, or commercial use.

14. User Content

You retain ownership of original material you submit, including comments, messages, assignments, questions, and community posts.

By voluntarily submitting material through our website, programs, or communities, you grant us a limited right to host, store, display, and process that material as needed to operate the service.

We will not publicly use your private coaching content, image, story, or testimonial for marketing without appropriate permission.

You are responsible for ensuring that content you submit:

  • Belongs to you or is used with permission
  • Does not violate another person’s rights
  • Is not unlawful, threatening, defamatory, deceptive, or abusive
  • Does not disclose another person’s confidential information
  • Does not contain harmful code, spam, or unauthorized promotions

15. Testimonials and Publicity

We may ask for permission to use testimonials, reviews, photographs, video, audio, or success stories.

Participation is voluntary unless publicity terms are included in a separate written release.

Permission to use a testimonial does not allow us to materially change the meaning of your statement.

Nothing in these Terms prevents you from sharing an honest review of your experience. Federal law protects consumers’ ability to express honest opinions about products and services.  

16. Recordings, Transcripts, and Artificial Intelligence Tools

Group events, workshops, coaching calls, or programs may be recorded or transcribed when disclosed.

For private coaching sessions, we will request consent when required before recording or transcribing.

Recordings or transcripts may be processed through third-party technology used for:

  • Video conferencing
  • Automated notes
  • Transcription
  • Summaries
  • Coaching administration
  • Content delivery

Do not share information during a recorded group session that you do not want included in the recording.

Participants may not independently record, screenshot, photograph, transcribe, or distribute sessions without written permission.

17. Community Conduct

When participating in a group, event, membership, Bible study, online conversation, or community, you agree to act respectfully.

You may not:

  • Harass, threaten, shame, intimidate, or discriminate against others
  • Pressure participants to disclose personal information
  • Share another participant’s private statements outside the group
  • Promote products or services without permission
  • Solicit participants for unrelated commercial purposes
  • Engage in deceptive, manipulative, or predatory behavior
  • Disrupt sessions or repeatedly disregard facilitator instructions
  • Impersonate another person
  • Upload harmful or unlawful material

We may remove content, restrict participation, or terminate access when necessary to protect participants or the integrity of the community.

Removal for misconduct does not automatically entitle the participant to a refund.

18. Confidentiality

We will take reasonable care with information shared in private coaching.

However, coaching confidentiality is not the same as legally privileged confidentiality provided by certain licensed professionals, such as attorneys or therapists.

We may disclose information when:

  • You authorize disclosure
  • Disclosure is required by law or valid legal process
  • We reasonably believe disclosure is necessary to address an imminent safety concern
  • Information must be shared with contractors or providers who assist in delivering the service
  • Disclosure is necessary to protect our legal rights

For group programs and communities, we may ask participants to maintain confidentiality, but we cannot guarantee that every participant will do so.

Use discretion when sharing personal information in group environments.

19. Third-Party Services

Our website and programs may rely on third-party platforms such as Kajabi, ActiveCampaign, Calendly, HoneyBook, Zoom, Fathom, Stripe, Kajabi Payments, Meta, Google, social-media platforms, and other service providers.

We do not control and are not responsible for:

  • Third-party outages
  • Platform changes
  • Account suspensions
  • Payment-processor decisions
  • Third-party privacy practices
  • Third-party terms
  • Losses caused by services outside our reasonable control

Your use of those services may also be governed by their separate terms and policies.

20. Website Use

You may use our website only for lawful purposes.

You may not:

  • Attempt unauthorized access
  • Interfere with website security or operation
  • Introduce malware or harmful code
  • Scrape or extract content through automated means without permission
  • Misrepresent your identity
  • Use the website to violate another person’s rights
  • Use our branding in a way that implies authorization, partnership, or endorsement without permission

We may restrict or block access when misuse is suspected.

21. External Links

Our website may contain links to third-party websites, resources, products, or services.

A link does not necessarily mean we endorse or control the third party.

You are responsible for reviewing third-party terms, policies, representations, and risks before using their services.

22. Disclaimer of Warranties

To the fullest extent permitted by law, our website, content, products, services, and programs are provided “as is” and “as available.”

We do not warrant that:

  • The website will always be uninterrupted or error-free
  • Every defect will be corrected
  • Digital materials will always remain available
  • A program will meet every expectation
  • Information will be suitable for every circumstance
  • Participation will produce any particular result

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

23. Limitation of Liability

To the fullest extent permitted by law, the Company and its owners, employees, contractors, facilitators, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website, services, programs, communities, or materials.

This may include loss of:

  • Revenue
  • Profits
  • Clients
  • Opportunities
  • Data
  • Business reputation
  • Personal or professional relationships

To the fullest extent permitted by law, our total liability for any claim will not exceed the amount you paid to us for the specific product or service giving rise to the claim during the six months before the event giving rise to liability.

Nothing in these Terms excludes liability that cannot legally be excluded.

24. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless the Company and its owners, employees, contractors, facilitators, and affiliates from third-party claims, losses, damages, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms
  • Your misuse of our services or materials
  • Content you submit
  • Your violation of another person’s rights
  • Your unlawful business or marketing conduct
  • Decisions you make based on our educational content

This section does not require you to indemnify a party for conduct that cannot legally be indemnified.

25. Suspension and Termination

We may suspend or terminate your access when you:

  • Fail to make required payments
  • Violate these Terms
  • Misuse our intellectual property
  • Threaten the safety or privacy of others
  • Engage in unlawful, abusive, or disruptive conduct
  • Provide false or misleading information
  • Initiate fraudulent payment activity
  • Create a material risk to the Company or participants

You may stop using the website at any time.

Ending participation does not erase outstanding payment obligations or provisions intended to survive termination.

26. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, please contact us at hello@coachwithtamisha.com so we have a reasonable opportunity to review and resolve the issue.

Nothing in this section waives your lawful right to dispute an unauthorized or improper charge with your card issuer. Consumers may have statutory rights to dispute qualifying credit-card charges.  

Submitting a false or misleading dispute may result in suspension of access and collection of unpaid amounts as permitted by law.

27. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Subject to any separate written dispute-resolution agreement, legal proceedings must be brought in a court of competent jurisdiction located in Travis County, Texas, unless applicable law requires otherwise.

28. Informal Dispute Resolution

Before filing a legal claim, each party agrees to make a good-faith effort to resolve the dispute informally.

The person raising the dispute should send written notice containing:

  • Their name and contact information
  • A description of the dispute
  • The relevant purchase or service
  • The requested resolution

Notices should be sent to hello@coachwithtamisha.com

The parties will have 30 days after receipt of the notice to attempt an informal resolution before initiating litigation, unless immediate relief is reasonably necessary or applicable law provides otherwise.

29. Force Majeure

We are not responsible for delay or failure caused by events beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • Illness or emergency
  • Internet or utility outages
  • Platform failures
  • Government actions
  • Labor disruptions
  • War, terrorism, or civil unrest
  • Public-health emergencies

We will make reasonable efforts to resume affected services or provide an appropriate alternative.

30. Changes to These Terms

We may update these Terms as our services, business practices, or legal obligations change.

The updated version will be posted on this page with a revised effective date.

Changes will apply prospectively unless otherwise stated or legally permitted.

Your continued use of the website after an update constitutes acceptance of the revised Terms.

Material changes affecting an active paid service may also be communicated through email or another reasonable method.

31. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

The unenforceable provision will be interpreted or modified only to the minimum extent necessary to make it enforceable where permitted.

32. No Waiver

Failure to enforce any provision of these Terms does not waive our right to enforce it later.

33. Entire Agreement

These Terms, the Privacy Policy, the applicable checkout terms, and any separate signed agreement constitute the agreement between you and the Company concerning your use of the relevant website, product, or service.

34. Contact Information

Questions about these Terms may be directed to:

Coach with Tamisha LLC
Doing business as Tamisha Souza / Coach With Tamisha
Email: hello@coachwithtamisha.com
Mailing address: 2800 Solaris St. Austin, TX, 78758